Contactless delivery for Exol customers
Exol Lubricants is continuing to supply products to customers around the globe and has successfully implemented social-distancing measures and a new delivery procedure offering reassurance before, during and after delivery, to ensure the safety of both staff and customers.
Sales, Operations, Technical, Marketing & Customer Service departments at Exol remain fully available to all customers and the new delivery process ensures operations can continue, while maximising health and safety measures.
As a result of the new contactless delivery process, staff are maintaining the recommended two-metre social distance and are limiting all interaction with customers and their equipment to help keep customers safe.
Customers will no longer be asked to sign for their order and no paperwork will change hands, as once products have been delivered, drivers are completing any post-delivery paperwork, including the delivery note, on behalf of the customer.
As a thank you to all NHS and emergency workers, every Exol branded Scania delivery truck will also feature a new NHS Rainbow logo.
Steve Dunn, Exol’s sales and marketing director, said: “Everyone at Exol would like to thank all public sector, NHS and emergency workers for their amazing efforts, and we are continuing to work hard to support logistics providers, local councils, blue light services and key workers.
“Customer and staff safety is of paramount importance, and we will continue to monitor the situation and put the appropriate procedures in place.”