We’re hiring – Field Based Technical Support

An exciting opportunity for the right candidate to join the UK’s largest independently owned lubricants producer in the role of Field Based Technical Support.

Job Title: Field Based Technical Support

Location: Midlands with the ability to travel across the UK & Ireland

Reports to: Sales Director

Working With: UK Area Sales Managers

Role Description

• Field Technical Support – to support a number of own brand and Exol branded distributors.
• Support ASM team with account staff training, account BDM training, account customer training and trade shows.
• Working within Automotive, Commercial and Agricultural accounts and buying groups.

KEY SKILLS

• Deliver presentations by Power Point in a clear and positive manner
• Hold an audience’s attention, listen, answer questions and note feedback.
• Present on a one to one or group basis.
• Create and change Power Point presentations (Training can be provided).
• Generate clear and accurate weekly reports.
• Arrange appointments, manage an on-line shared outlook calendar.
• Planning and time management to maximize customer time and minimize travel time.
• Knowledge of Lubricant Additive development, VM Approvals, OE blended products and Lubricants in general. (Training can be provided).
• Travel all areas of the United Kingdom and Ireland.
• Work on own initiative as well as part of a team.
• Book and manage accommodation requirements.

PRINCIPAL ACCOUNTABILITIES 

• Work closely with ASM buying group managers.
• Liaise with relevant ASM to advise when “Technical Support” has been arranged and what type of support – Training, work out day etc.
• Attend technical training days, technical evenings and trade shows arranged and advised by the ASM team.
• Maintain and manage on-line shared diary
• Support the ASM team with joint technical presentations and trade show events.
• Contact accounts to arrange technical training for their staff and customers, working by geographical sector to optimise time and minimise travel time.
• Presentations will be by PDF or Power Point.

Performance Measurement

• Diary management.
• Planning.
• Sales growth on accounts after training.
• Volume of accounts covered.

Support & Package

• Competitive Salary plus Bonuses based on performance
• Company Car
• Training will be provided

To apply, please email your CV and contact details to: recruitment@exol-lubricants.com